Our growth is huge

but our potential is even bigger

The no. 1 Balance checking app in India, True balance

Total downloads

50

as of September 2017

The undefeated no.1 app in Lifestyle section of Google Store

Next step: Mobile wallet for everyone

Join the best team

True Team

True Team

We pride in the quality and the value of our team who has achieved some amazing figures in the past few years. Our team is extremely good at what we do and we can support you get the most out of your work life when you’re with us. Be confident and be prepared to give it your best shot and, with us, you can excel in your career.

True Talents

True Talents

We understand the importance of every single individual and their contribution to the success of the business. For a rapidly growing organization such as Balance Hero we need bright and enthusiastic people who can initiate, self-motivate and adapt to the ever-changing, but extremely exciting, working environments. Our ultimate stage is the international markets and in order to get there every member of the organisation matters.

True Data

True Data

Data is at the heart of our operation. Our analysis is based on the accumulated usage data and, powered by this, our business decisions, designs and developments are carried out. We strongly believe that these data-driven choices will always result in positive outcomes, likewise this will have a positive impact on every member of our team. If you’re data friendly, you’ll fit right in.

Balance Hero is looking for

The Heroes to work with us.

Open Positions

Merchant Acquisition - Executive

Job brief

If you love – Merchant Acquisition- in the payment industry and have an interest in creating win-win business relations, this is the perfect role for you!
You must have Sales experience in the Fintech industry either in POS, Mobile wallets or related area and have managed and led a sales force team.

The role includes

  • Identify and generate prospect opportunities to new merchants, aligned to company goals

  • Coordinating and fulfilling all documentation requirements. Ensuring merchant set up, welcome call and manage first 100 days to ensure activation

  • Work in tandem with the Merchant Acquisition team and very closely with other teams for referral opportunities and revenue growth

  • Continuously upgrade and innovate sales techniques to maximize productivity

  • Contribute to the short-term and long-range planning to support strategic business goals of the Company.

  • Establish and adjust selling prices by monitoring costs, competition, and supply and demand
    We follow a very structured approach to ensure the success of our Sales teams. To qualify you must have the experience of handling BD for Fintech/Telecom sector. Also, the fire in your belly and risk appetite to work with a startup and take your career to new heights.

Qualification

  • Graduation / Diploma (Any stream)

  • Able to communicate in Hindi

  • Communication: Able to write, read & understand English

  • Must: Mobile Operation Knowledge of Applications

  • A minimum of a Two-wheeler Vehicle is Must

  • Type of Industry: Telecom, Banking, Retail, Wallet, E commerce

Senior Developer - Android

Job brief

We are looking for an Android Developer who possesses a passion for pushing mobile technologies to the limits and will work with our team of talented engineers to design and build the next generation of our mobile applications.

Responsibilities

  • Design and build advanced applications for the Android platform

  • Collaborate with cross-functional teams to define, design, and ship new features.

  • Work with outside data sources and API- s

  • Unit-test code for robustness, including edge cases, usability, and general reliability.

  • Work on bug fixing and improving application performance.

  • Continuously discover, evaluate, and implement new technologies to maximize development efficiency.

Requirements

  • BS/MS degree in Computer Science, Engineering or a related subject

  • Proven software development experience

  • Proven working experience in Android development

  • Have published at least one original Android app

  • Experience with Android SDK

  • Experience working with remote data via REST and JSON

  • Experience with third-party libraries and APIs

  • Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies

  • Solid understanding of the full mobile development life cycle.

Qualification

  • Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes, development tools, application lifecycle, asynchronous server communication, and UI components.

  • Experience on web service integration (SOAP, REST, JSON, XML).

  • Experience with Android Platform (intents, services, threading, activity, fragments, etc.).

  • Strong knowledge of Android UI design principles, patterns, and best practices.

  • Experience with offline storage, threading, and performance tuning.

  • Ability to design applications around natural user interfaces, such as touch.

  • Knowledge of the open-source Android ecosystem and the libraries available for common tasks.

  • Ability to understand business requirements and translate them into technical requirements.

  • Familiarity with cloud message APIs and push notifications.

  • Understanding of Google’s Android design principles and interface guidelines.

  • Solid understanding of the full mobile development life cycle.

  • Continuously identify, evaluate and implement new/emerging technologies to improve application performance.

  • Candidate should be B.Tech/ BE with 4+ years of experience can apply.

  • Be able to work in a fast-pace environment.

  • Ability to work independently with strong problem-solving skills.

  • Should possess good communication skills.

Software Engineer - Java

Software Engineers with Java experience, your skills are in high demand.

As a Software Engineer of this team you will be responsible for successful development and delivery for the Hospitality Solutions product lines. The position is responsible for delivering high quality software with a valuable set of features which meet customer needs.

 

Your Duties

In a technology startup environment , execute green field designs and implementations, build systems, engineering processes and delivery systems

Participate in and own delivering high quality software with customer focused features

Own or review component level designs

Collaborate with software architect on system level architecture

Collaborate with program management on product features and requirements

Ensure Agile software engineering best practices are utilized and are continuously enhanced

Ensure appropriate unit test coverage for product source

Technical Skills

  • Experience in Core Java, J2EE (JSP, JSTL & Servlets)

  • Knowledge of MVC Architecture

  • Experience in Frameworks like Struts 1.*/Spring, Hibernate

  • Experience in Java Script, AJAX, JQuery, CSS & HTML

  • Experience in Web/Application Servers like Apache Tomcat

  • Experience in working with Tools like Eclipse / Netbeans, SVN

  • Knowledge of Database structure, SQL Queries (SQL Server / Oracle / MySql)

  • Knowledge of Jasper Reports

Customer Support - Monitoring

Job Description:

  • Analyze and share findings on key indicators based on regular data monitoring.

  • Record, manage and preserve monitoring and evaluation data in a safe and accessible way.

  • Numerical monitoring to detect problems in real time-based

  • Data collection and management

  • Create, analyze and follow up on various reports for management in a timely manner

  • Understand various internal processes and ensure compliance by all teams

Skills and Competencies:

  • Monitoring and evaluation techniques and processes

  • Excellent and demonstrable analytical and research skills

  • Ability to meet critical deadlines with planning and organization skills

  • Time management and ability to prioritize tasks

  • Excellent command on MS excel along with other packages of MS Office

  • Open to do weekend shifts (Total 5 days working per week)

Qualification:

  • Bachelor degree from a recognized University

  • Has more than 2 years’ experience in data analysis

  • Experience in Wallet/E-commerce Company preferred

Customer Support - Wallet

Responsibilities:

  • Responding politely and professionally to provide information about services and products.

  • Keeping records of customer interactions and different transactions, recording details of complaints, comments, inquiries.

  • Follow up to ensure that appropriate action has been taken on customer requests andcomplaints.

  • Escalate unresolved customer requests, pass on grievances to higher departments for further investigation and clarification.

  • Make reminder and send to customers follow-up emails.

Skills and Competencies:

  • Excellent communication skills (written and verbal)

  • Ability to communicate correctly and clearly with all customers

  • Excellent documentation skills

  • Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment

  • Good comprehension skills ability to clearly understand and state the issues customers present

  • Ability to concentrate follow customers issues without distraction to resolution

  • Good composition skills ability to compose a grammatically correct, concise, and accurate written response

  • Work successfully in a team environment as well as independently

Qualification:

  • BCA/B.Com/BBA candidates (not mandatory)

  • Should have minimum 3 years of experience in customer support for mobile wallet or digital payment Industry

  • Good understanding of process for mobile wallet and digital payment

Customer Support - Executive

Responsibilities:

  • Responding politely and professionally to provide information about services and products.

  • Keeping records of customer interactions and different transactions, recording details of complaints, comments, inquiries.

  • Follow up to ensure that appropriate action has been taken on customer requests andcomplaints.

  • Escalate unresolved customer requests, pass on grievances to higher departments for further investigation and clarification.

  • Make reminder and send to customers follow-up emails.

Skills and Competencies:

  • Excellent communication skills (written and verbal)

  • Ability to communicate correctly and clearly with all customers

  • Excellent documentation skills

  • Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment

  • Good comprehension skills ability to clearly understand and state the issues customers present

  • Ability to concentrate follow customers issues without distraction to resolution

  • Good composition skills ability to compose a grammatically correct, concise, and accurate written response

  • Work successfully in a team environment as well as independently

Qualification:

  • BCA/B.Com/BBA candidates only.

  • Post Graduation: Any Post Graduation (desirable, not mandatory)

  • Should have minimum 3 years of experience in customer support for mobile wallet or digital payment Industry

  • Good understanding of process for mobile wallet and digital payment

Quality Assurance Engineer - Senior

Responsibilities:

            • Setting test strategy for major/minor releases of android application

            • Participating in the product planning as well as spec / UI document review

            • Test case creation not only based on the document, but also covering not-mentioned cases

            • Test case execution and reporting issues to stakeholders/span>

            • Tracking the found issues and following up with required actions

            • Planning Bench Mark Testing with related applications

Skills and competencies :

                • Knowledge about software programming as well as overall technical information

                • Practical experience for software development life cycle and development process

                • Technical understanding about server-client model

                • Experience using android development tools such as Android Studio, Android Device Monitor, ADB, etc.

                • Test case management experience using tools such as TestLink

                • Good issue reporting skill using Issue Tracking System such as Jira

                • Great inter-personal communication skill

Qualification :

                • Bachelor degree with major technology / science / engineering

                • Has more than 5 years’ experience as professional software QA

                • Technical understanding about server-client model

                • Has experience for testing mobile applications especially on android platform

                • Experience of applying test automation on android project is Plus

Quality Assurance Engineer - Junior

Responsibilities:

            • Test case creation not only based on the document, but also covering not-mentioned cases

            • Test case execution and reporting issues to stakeholders

            • Tracking the found issues and following up with required actions

Skills and competencies :

                • Knowledge about software programming as well as overall technical information

                • Experience using android development tools such as Android Studio, Android Device Monitor, ADB, etc.

                • Test case creation experience using tools such as TestLink

                • Good issue reporting skill using Issue Tracking System such as Jira

                • Great inter-personal communication skill

Qualification :

                • Bachelor degree with major technology / science / engineering

                • Has more than 1 year experience as professional software QA

                • Has experience for testing mobile applications especially on android platform

Revenue(Monetization) - Assistant Manager

Implement successful monetization strategies to enhance the business objectives (improve revenue, manage ad networks)

Responsibilities:

  • Implement app install strategy across online platforms.

  • Track & Report Performance of all campaigns.

  • Manage day to day communication with third-party ad networks and key partners.

  • Have good hands on experience in content & blog marketing.

  • Track & Report quality of installs received from paid & non-paid channels.

  • Stay on top of industry best practices & make recommendations to improve App promotion strategy.

  • Work with various teams to resolve issues, document challenges, create future pipeline and encourage collaborative brainstorming sessions.

Skills and Experience:

  • 3-4 years of relevant work experience only in Digital Domain.

  • In depth knowledge of Adsense, Admob, ad networks and affiliate/referral marketing.

  • Knowledge of revenue tracking tools is desired.

  • Must be passionate and possessive about pursuing his/her ideas.

  • Extremely comfortable in fast-paced, high-growth startup environment.

Compliance - Assistant Manager

Responsibilities:

  • Interaction with NPCI, RBI proposing them on business needs and the related compliance completion

  • Building relations to decrease the turnaround time for documents, instructions and compliance guidance by sharing relevant information

  • Building strong interpersonal relationships with key client decision-makers (middle/senior management)

  • Evaluating risk possibility and structuring suitable financial or compliance solutions for them including approvals, data-reporting, policy adherence guidelines

  • Well versed with the solutions and roadblocks from a regulatory perspective for Mobile Banking/Digital Wallet/Prepaid Instruments

Skills and Competencies:

  • Executes with speed and accuracy

  • Leverages every customer interaction as an opportunity to make an impact

Qualification:

  • 2-3 years of experience in Financial Service Industry – Preferably with a Bank Managing HNI Clients.

  • Knowledge of the Banking Industry and Financial Markets

  • Good Relationship Management & service focus skills

  • Good Communication & Presentation Skills

  • Interpersonal & Documentation Skills

  • Ready to travel, if required