Our growth is huge

but our potential is even bigger

The no. 1 Balance checking app in India, True balance

Total downloads

50

as of September 2017

The undefeated no.1 app in Lifestyle section of Google Store

Next step: Mobile wallet for everyone

Join the best team

True Team

True Team

We pride in the quality and the value of our team who has achieved some amazing figures in the past few years. Our team is extremely good at what we do and we can support you get the most out of your work life when you’re with us. Be confident and be prepared to give it your best shot and, with us, you can excel in your career.

True Talents

True Talents

We understand the importance of every single individual and their contribution to the success of the business. For a rapidly growing organization such as Balance Hero we need bright and enthusiastic people who can initiate, self-motivate and adapt to the ever-changing, but extremely exciting, working environments. Our ultimate stage is the international markets and in order to get there every member of the organisation matters.

True Data

True Data

Data is at the heart of our operation. Our analysis is based on the accumulated usage data and, powered by this, our business decisions, designs and developments are carried out. We strongly believe that these data-driven choices will always result in positive outcomes, likewise this will have a positive impact on every member of our team. If you’re data friendly, you’ll fit right in.

Balance Hero is looking for

The Heroes to work with us.

Open Positions

Merchant Acquisition - Executive

Job brief

If you love – Merchant Acquisition- in the payment industry and have an interest in creating win-win business relations, this is the perfect role for you!
You must have Sales experience in the Fintech industry either in POS, Mobile wallets or related area and have managed and led a sales force team.

The role includes

  • Identify and generate prospect opportunities to new merchants, aligned to company goals

  • Coordinating and fulfilling all documentation requirements. Ensuring merchant set up, welcome call and manage first 100 days to ensure activation

  • Work in tandem with the Merchant Acquisition team and very closely with other teams for referral opportunities and revenue growth

  • Continuously upgrade and innovate sales techniques to maximize productivity

  • Contribute to the short-term and long-range planning to support strategic business goals of the Company.

  • Establish and adjust selling prices by monitoring costs, competition, and supply and demand
    We follow a very structured approach to ensure the success of our Sales teams. To qualify you must have the experience of handling BD for Fintech/Telecom sector. Also, the fire in your belly and risk appetite to work with a startup and take your career to new heights.

Qualification

  • Graduation / Diploma (Any stream)

  • Able to communicate in Hindi

  • Communication: Able to write, read & understand English

  • Must: Mobile Operation Knowledge of Applications

  • A minimum of a Two-wheeler Vehicle is Must

  • Type of Industry: Telecom, Banking, Retail, Wallet, E commerce

Android Devloper

Job brief

We are looking for an Android Developer who possesses a passion for pushing mobile technologies to the limits and will work with our team of talented engineers to design and build the next generation of our mobile applications.

Responsibilities

– Design and build advanced applications for the Android platform

– Collaborate with cross-functional teams to define, design, and ship new features.

– Work with outside data sources and API- s

– Unit-test code for robustness, including edge cases, usability, and general reliability.

Responsibilities

  • Design and build advanced applications for the Android platform

  • Collaborate with cross-functional teams to define, design, and ship new features.

  • Work with outside data sources and API- s

  • Unit-test code for robustness, including edge cases, usability, and general reliability.

  • Work on bug fixing and improving application performance.

  • Continuously discover, evaluate, and implement new technologies to maximize development efficiency.

Requirements

  • BS/MS degree in Computer Science, Engineering or a related subject

  • Proven software development experience

  • Proven working experience in Android development

  • Have published at least one original Android app

  • Experience with Android SDK

  • Experience working with remote data via REST and JSON

  • Experience with third-party libraries and APIs

  • Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies

  • Solid understanding of the full mobile development life cycle.

Qualification

  • Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes, development tools, application lifecycle, asynchronous server communication, and UI components.

  • Experience on web service integration (SOAP, REST, JSON, XML).

  • Experience with Android Platform (intents, services, threading, activity, fragments, etc.).

  • Strong knowledge of Android UI design principles, patterns, and best practices.

  • Experience with offline storage, threading, and performance tuning.

  • Ability to design applications around natural user interfaces, such as touch.

  • Knowledge of the open-source Android ecosystem and the libraries available for common tasks.

  • Ability to understand business requirements and translate them into technical requirements.

  • Familiarity with cloud message APIs and push notifications.

  • Understanding of Google’s Android design principles and interface guidelines.

  • Solid understanding of the full mobile development life cycle.

  • Continuously identify, evaluate and implement new/emerging technologies to improve application performance.

  • Candidate should be B.Tech/ BE with 4+ years of experience can apply.

  • Be able to work in a fast-pace environment.

  • Ability to work independently with strong problem-solving skills.

  • Should possess good communication skills.

Software Engineer - Java

Software Engineers with Java experience, your skills are in high demand.

As a Software Engineer of this team you will be responsible for successful development and delivery for the Hospitality Solutions product lines. The position is responsible for delivering high quality software with a valuable set of features which meet customer needs.

 

Your Duties

In a technology startup environment , execute green field designs and implementations, build systems, engineering processes and delivery systems

Participate in and own delivering high quality software with customer focused features

Own or review component level designs

Collaborate with software architect on system level architecture

Collaborate with program management on product features and requirements

Ensure Agile software engineering best practices are utilized and are continuously enhanced

Ensure appropriate unit test coverage for product source

Technical Skills

  • Experience in Core Java, J2EE (JSP, JSTL & Servlets)

  • Knowledge of MVC Architecture

  • Experience in Frameworks like Struts 1.*/Spring, Hibernate

  • Experience in Java Script, AJAX, JQuery, CSS & HTML

  • Experience in Web/Application Servers like Apache Tomcat

  • Experience in working with Tools like Eclipse / Netbeans, SVN

  • Knowledge of Database structure, SQL Queries (SQL Server / Oracle / MySql)

  • Knowledge of Jasper Reports

Java Developer

Job Description:

Experience – 3- 5Yrs.

Software Engineer, Java

Software Engineers with Java experience, your skills are in high demand.

As a Software Engineer of this team you will be responsible for successful development and delivery for the Hospitality Solutions product lines. The position is responsible for delivering high quality software with a valuable set of features which meet customer needs.

 

Your Duties

In a technology startup environment , execute green field designs and implementations, build systems, engineering processes and delivery systems
Participate in and own delivering high quality software with customer focused features
Own or review component level designs
Collaborate with software architect on system level architecture
Collaborate with program management on product features and requirements
Ensure Agile software engineering best practices are utilized and are continuously enhanced
Ensure appropriate unit test coverage for product source

 

Technical Skills Required:

  • Experience in Core Java, J2EE (JSP, JSTL & Servlets)
  • Knowledge of MVC Architecture
  • Experience in Frameworks like Struts 1.*/Spring, Hibernate
  • Experience in JavaScript, AJAX, JQuery, CSS & HTML
  • Experience in Web/Application Servers like Apache Tomcat
  • Experience in working with Tools like Eclipse / Netbeans, SVN
  • Knowledge of Database structure, SQL Queries (SQL Server / Oracle / MySql)
  • Knowledge of Jasper Reports

Skills and Competencies:

  • Monitoring and evaluation techniques and processes

  • Excellent and demonstrable analytical and research skills

  • Ability to meet critical deadlines with planning and organization skills

  • Time management and ability to prioritize tasks

  • Excellent command on MS excel along with other packages of MS Office

  • Open to do weekend shifts (Total 5 days working per week)

Qualification:

  • Bachelor degree from a recognized University

  • Has more than 2 years’ experience in data analysis

  • Experience in Wallet/E-commerce Company preferred

Graphic Designer

Responsibilities:

  • Mid-Senior Graphic Designer for UI, 3+ years of experienceWe are looking for designer who likes being part of an innovative team, where he will get to work on the best product in the market. If you are passionate about mobile and web apps with a keen bent towards usability and interaction, love extreme attention to detail and care about how your work impacts millions of users daily, we want you!!![Experience]- 3+ years’ experience of working on android mobile app UIs  [Roles and responsilbilty]

    – Design, develop, maintain various android mobile applications development projects

    – Create visual design asset such as illustration, Icon on mobile app

    – Communicate design and functionality specifications to product managers and engineers

     

    [Qualifications and Requirements]

    – Proficiency in Sketch and any Prototyping tool (Invision, Pixate, Framer, Principle, Origami etc)

    – Strong illustration, iconography and mobile & website design ability with sensitivity to user system interaction

    – In-depth knowledge of android mobile UI design patterns

    – Collaborative skills across UX and Dev teams.

     

    [Preferred]

    – Prior work experience at a startup – Fintech would be preferred

    – Front end Technologies: In-depth knowledge of HTML5 and CSS3, and at least some Javascript.

     

    [DOCUMENTS REQUIRED]

    – Portfolio / Resume

Skills and Competencies:

  • Excellent communication skills (written and verbal)

  • Ability to communicate correctly and clearly with all customers

  • Excellent documentation skills

  • Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment

  • Good comprehension skills ability to clearly understand and state the issues customers present

  • Ability to concentrate follow customers issues without distraction to resolution

  • Good composition skills ability to compose a grammatically correct, concise, and accurate written response

  • Work successfully in a team environment as well as independently

Qualification:

  • BCA/B.Com/BBA candidates (not mandatory)

  • Should have minimum 3 years of experience in customer support for mobile wallet or digital payment Industry

  • Good understanding of process for mobile wallet and digital payment

UX Designer

Responsibilities:

  • Experience – 3- 5Yrs.Detailed Qualifications** Required Knowledge and Attitude- Knowledge in Web / Mobile / App Service UI & UX

    – Willingness to seek ideas and insights in various services from diversified perspectives

    – Eagerness to create a user-centered service

     

    * Tools & Software Skills

    – Powerpoint(required), Sketch, Confluence, JIRA, Slack

     

    *Specific Roles & Responsibilities*

     

    * Detailed Planning of Web Services / Mobile App

    – Ensuring policy compliance

    – Planning contents / functions of an UI for the purpose of a web service / mobile app

    – Building and designing an information system

     

    * Wireframe / Screen Design

    – Specifying details of structures, planning elements, functions, and interfaces of the end product

    (The wireframe/screen design document is a means for communicating with related job practitioners (design / UI development/web development / RIA / QA) when building web services.)

     

    * Service Operation and Maintenance

    – Performing various tasks necessary for service operation and maintenance, including planning CMS (Content Management System)

    – Managing service operation in line with initial directions and goals

Skills and Competencies:

  • Excellent communication skills (written and verbal)

  • Ability to communicate correctly and clearly with all customers

  • Excellent documentation skills

  • Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment

  • Good comprehension skills ability to clearly understand and state the issues customers present

  • Ability to concentrate follow customers issues without distraction to resolution

  • Good composition skills ability to compose a grammatically correct, concise, and accurate written response

  • Work successfully in a team environment as well as independently

Qualification:

  • BCA/B.Com/BBA/BA candidates only.

  • Post Graduation: Any Post Graduation (desirable, not mandatory)

  • Should have minimum 3 years of experience in customer support for mobile wallet or digital payment Industry

  • Good understanding of process for mobile wallet and digital payment

Operations Head

Responsibilities:

    • Managing the end to end Operational process and in charge for our  mobile recharge & loan business
    • This senior person requires highly task oriented and detail oriented capability
    • Capable of handling all business operaton tasks and project managementaligned with the goal
    • Hands on experience with Task and project management
    • Prepare SOPs of various department and ensured proper information flow for effective business decisions
    • Extensive exposure in strategizing and delivering business strategy with organizations that deliver value, innovation and bottom-line benefits
    • Design, develop and monitor the performance of the Merchant, Risk, Fraud Management and Compliance Program and related activities on a continuing basis, taking appropriate steps to improve its effectiveness. Continuously developing, enhancing and embedding the risk framework for managing risks across the institution, ensuring that processes are fit for purpose.
    • Operating & maintaining the facilities involving corrective & preventive maintenance for trouble free operations with maximum Operations up time & efficiency; while curtailing the costs/ expenses for the Company.

Skills and Experience:

  • 3-4 years of relevant work experience only in Digital Domain.

  • In depth knowledge of Adsense, Admob, ad networks and affiliate/referral marketing.

  • Knowledge of revenue tracking tools is desired.

  • Must be passionate and possessive about pursuing his/her ideas.

  • Extremely comfortable in fast-paced, high-growth startup environment.

Sales professional/ Sr. Executive

Responsibilities:

  • Work Experience – 3 to 4 years of work experience in Mobile Wallet based companies / Domestic Money Remittance companies like Paytm, ItzCash, Oxigen, Fino Paytech Ltd. etc.
    • Acquiring merchants / direct agents by visiting in market though cold calls.
    • Good knowledge of Domestic Remittance / Recharges / Bill payments / Utility Bill payments business etc.
    • Should have worked in rural market.
    • Understanding of KYC.

Skills and Competencies:

  • Executes with speed and accuracy

  • Leverages every customer interaction as an opportunity to make an impact

Qualification:

  • 2-3 years of experience in Financial Service Industry – Preferably with a Bank Managing HNI Clients.

  • Knowledge of the Banking Industry and Financial Markets

  • Good Relationship Management & service focus skills

  • Good Communication & Presentation Skills

  • Interpersonal & Documentation Skills

  • Ready to travel, if required

Risk & Compliance Head

Responsibilities:

  • Experience – 10-15Yrs. 
    •   Work with the business development team and engage with cross-functional teams to develop, implement, and evaluate solutions to complex policy issues with significant business impact.
    •   Support the development and implementation of True Balance’s policy priorities by working with various business stakeholders to foster consensus and shared action plans.
    •   Deal with regulatory issues advising on the impact of new/existing payments laws, regulations, governance and compliance matters.
    •   Interaction with NPCI, RBI and other regulatory/statutory bodies on business needs and the related compliance completion
    •   Manage policy development processes to ensure legislative and regulatory advocacy support the future growth of the global business.
    •   Advise teams throughout True Balance on public policy matters to guide the development of products, services, and policies.
    •   Building relations to decrease the turnaround time for documents, instructions and compliance guidance by sharing relevant information
    •   Evaluating risk possibility and structuring suitable financial or compliance solutions for them including approvals, data-reporting, policy adherence guidelines
    •   Well versed with the solutions and roadblocks from a regulatory perspective for Mobile Banking/Digital Wallet/Prepaid Instruments

Skills and Competencies:

  • Executes with speed and accuracy

  • Leverages every customer interaction as an opportunity to make an impact

Qualification:

  • 2-3 years of experience in Financial Service Industry – Preferably with a Bank Managing HNI Clients.

  • Knowledge of the Banking Industry and Financial Markets

  • Good Relationship Management & service focus skills

  • Good Communication & Presentation Skills

  • Interpersonal & Documentation Skills

  • Ready to travel, if required

System Monitoring

Responsibilities:

  • Experience – 2- 5Yrs. 

    Job brief

    We are looking for a System administration specialist with experience in heavy traffic system administration.

    You will be part of a talented system administration team that works on mission-critical applications. System administration specialist’s roles and responsibilities includes monitoring system components health, service health and building report escalation and report with defined escalation matrix.

    Responsibilities

    • Monitor systems and services health
    • Manage monitoring tools and incident escalation matrix
    • Detect incident and analyze it with various monitoring tools
    • Report incident along with defined escalation matrix
    • Create and manage daily/weekly/monthly report
    • Manage and improve monitoring process continuously
    • Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review

    Basic Qualifications

    • Proven working experience in system/service monitoring
    • Good knowledge of Java and Android
    • Good knowledge of monitoring tools (ELK, Application performance monitor, network monitor)
    • Understanding of AWS/Linux environment
    • Understanding of the full web technology stack and/or mobile (TCP/IP, HTTP, HTML, JavaScript, CSS, RESTful API)
    • Excellent communication skills including experience speaking to technical and business audiences
    • Fluency in Office365(MS word, excel, power point, office outlook)
    • Fluency in English

    Preferred Qualifications

    • BS/MS degree in Computer Science, Engineering or a related subject
    • Ability to work with legal, product and internal business owners
    • Experience related FinTech, e-commerce business
    • Experience related telecom company in India
    • Experience related payment gateway in India
    • Experience with Collaboration tools (Jira, Confluence, Slack)

Skills and Competencies:

  • Executes with speed and accuracy

  • Leverages every customer interaction as an opportunity to make an impact

Qualification:

  • 2-3 years of experience in Financial Service Industry – Preferably with a Bank Managing HNI Clients.

  • Knowledge of the Banking Industry and Financial Markets

  • Good Relationship Management & service focus skills

  • Good Communication & Presentation Skills

  • Interpersonal & Documentation Skills

  • Ready to travel, if required